FAQ

How to make a reservation?

It is very easy to make a reservation from the United States or from anywhere in the country. You simply call our office in Sarapiquí at telefax (506) 2766-6768 , Monday through Sunday from 8:00 a.m. 5:00 pm.

In addition, cell phone numbers are available (506) 8866-3823 , (506) 88- 42-6548 . You could also make your reservation through the following emails:
aventuras@sarapiqui.com
miguel@sarapiqui.com
pongo@sarapiqui.com
johana@sarapiqui.com

Which trip is the best for us?

Aventuras del Sarapiquí offers half-day or full-day trips, with options for beginners, intermediate and advanced.
Class I and Class II: It is excellent for beginners or people looking for a quiet ride with the opportunity to observe birds and wildlife. It is perfect for families with small children or seniors.
Class III: It offers an excellent view of the tropical rainforest for those seeking an excellent experience within the rapids and within the crystalline waters offered by its multiple pools.
Class IV-V: It is a trip for people with previous experience, since they will be taken to a section where the technical difficulty of the river and the falls will demand them to the maximum.

When is the best season of the year to take a trip?

The rivers of Costa Rica are fun all year round. The level of the waters of the rivers depends on the rain, which is approximately 4 meters per year. Always take into account the water level and adjust the safety measures and equipment according to the circumstances. The rainy season runs from June to December, and the rafting trips are very exciting, during the other months it rains a little less but it is still possible to enjoy the rapids and nature. The water temperature is around 25 degrees Celsius.

Do I need to sign a liability release agreement?

Before starting any Aventuras de Sarapiquí trip, each person must read, understand and sign a contract of release of responsibility towards the company. As a company we do everything possible to ensure the safety of our customers, but their collaboration is very important, they must comply with certain instructions or rules that are necessary. The company needs that any physical or medical condition is reported at the time of making the reservation and again to your guide just before the trip.

Do I need to know how to swim to take a trip?

You DO NOT need to know how to swim to enjoy our trips. Before starting a trip you will be given a class V flotation vest and a helmet, this equipment has the approval of international quality standards. Also the guide in charge of the trip will give you a safety talk and explain the instructions before starting the trip. We suggest that if you plan to take a trip in class IV-V, you must have previous experience in rafting and feel comfortable in the water.

What do I need to take to go on a rafting trip?

You should bring a swimsuit or comfortable rapa, because we guarantee that it will end well wet. You should also bring change clothes, sunscreen and camera preferably against water which is optional. You must also bring sandals to tie or tennis shoes.

Can I request a particular guide?

Of course, you should only inform us at the time of making the reservation. We will do everything possible to fulfill your request, but we can not guarantee it.

Are the tips accepted?

All guides are adequately paid for the services we offer, but if you believe that a certain guide made your experience really special, a tip is a very timely way of saying thank you and you will be greatly appreciated, in addition, all kinds of comments are grateful and appreciated.

What should I take to make a trip?

Here we give you a list of things you will need to do any of our trips:
What should I bring to take a trip on the river?
• Swimwear
• Mooring sandals, tennis shoes or water shoes
• Change clothes for after the trip
• Sunscreen
• Camera against water (professional photo service is offered)
What should I take to the jungle?
• Long pants
• Walking or tennis shoes
• Sunscreen
• Insect repellent
• Binoculars and camera (optional)